Experian recognise the importance of providing a website that is inclusive and available for all user groups. This page explains
- our approach to making this website accessible, including what we have done and will do in the future;
- the facilities that we have provided for different disability groups;
- guidance on how to use particular features;
- what to do if you have any questions or feedback for us.
Approach
The Experian website is being developed to support Internet users who have disabilities. We believe the web pages on the site are in line with RNIB's 'See It Right' accessibility criteria, which includes all of the priority level 2 criteria of W3C's Web Content Accessibility Guidelines. Any new information added to the site will be compliant with RNIB's 'See It Right' accessibility criteria.
Select the following links to access specific details for:
- Screen reader/voice browser/screen magnifier users
- Partially sighted users - changing the font size
- Colour-blind users
- Keyboard-only users
- Deaf users
- Changing the style sheet
- Questions and feedback
Text equivalents of all images have been provided and the relevant page and table header tags inserted.
Screen reader/voice browser/screen magnifier users
Our navigation mechanisms are accessible by screen readers and voice browsers. In addition, skip links allow the user to by-pass the navigation to the main content and also to directly navigate the main site areas.
All pages on this site define the following access keys:
- Access key n - Skip menus
- Access key 1 - Home
- Access key 2 - Products and Services - Our marketplace responsibilities
- Access key 2a - Data protection and privacy
- Access key 2b - The social impact of our products
- Access key 3 - Our people - Who works for Experian
- Access key 3a - What is expected from them and what they can expect from us
- Access key 3b - Priorities for the year ahead
- Access key 3c - Assessing performance
- Access key 3d - Health and safety
- Access key 3e - Staff development
- Access key 3f - Incentives
- Access key 3g - Communication with our people
- Access key 4 - Working in the community - Managing Experian's community investment
- Access key 4a - Working with the GUS charitable trust
- Access key 4b - Measuring the total community investment
- Access key 4c - Community case studies
- Access key 5 - Environmental impact - Managing environmental issues
- Access key 5a - Building energy use
- Access key 5b - Transport
- Access key 5c - Carbon dioxide emissions and climate change
- Access key 5d - Waste and recycling in Experian
- Access key 6 - Our supply chain
How to use access keys
Hold down 'alt' key and number/letter of the access key, then press 'enter'.
Partially sighted users - changing the font size
We have provided the facility to change the font size of the text used on our web pages.
If you are using Internet Explorer, select 'View' from the menu bar, then 'Text Size' and select from 'Smallest' to 'Largest'.
In Mozilla Firefox, select 'View' from the menu bar, then 'Text Size' and select from 'Increase', 'Decrease' or 'Normal'.
Colour-blind users
We have checked the site font and background colour combinations for the different colour blindness conditions and ensured that items are not referenced by colour alone.
Should you wish to change the colour of text and background by introducing your own style sheet, please follow the instructions in changing the style sheet.
Keyboard-only users
The web pages on the site have been tested for use in keyboard-only operation. When using the forms or controls for the tools, the keys to use are as follows:
- To move forward between links, use the tab key
- To move back between links, use the Shift + tab keys
- To initiate an action button, use the Enter key when the action button is selected.
- 'tab' moves you through the different page elements.
- 'backspace' moves you back through the pages you have already visited.
- 'alt' and 'left arrow/cursor' moves you back through the pages you have already visited.
- 'alt' and 'right arrow/cursor' moves you forward through pages you have already visited.
- 'ctrl' and 'home' takes you to the beginning of the page.
- 'ctrl' and 'end' takes you to the end of the page.
- 'spacebar' moves the page down.
- 'page up' and 'page down' moves the page up and down.
Deaf users
Any multi-media/audio files will have transcripts provided.
Changing the style sheet
Users may import their own style sheet into the website.
In Internet Explorer, select Tools, then Internet Options and then Accessibility. Next click on any or all of three checkboxes to ignore colours, font styles or font sizes. In the same window, you can change the style sheet by clicking the checkbox that says 'Format document using my style sheet', then simply browse to your preferred style sheet and click ok.
In Mozilla Firefox, select Tools, then Web Developer, then CSS, then disable styles.