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Fast facts

Gender diversity



Colleague numbers – full time equivalent Total Male Female % female
UK 3841 2408 1433 37%
US 5577 2803 2773 50%
Serasa 2385 1180 1205 51%
France 2210 860 1350 61%


The table demonstrates the current gender balance in the four principal regions where we collect data.  In general the gender split is very even.

Ethnic diversity

   
Ethnicity – US 2007 2008
White 70% 72%
Black or African-American 7% 6%
Asian 15% 14%
Hispanic 8% 7%
American Indian 0% 1%
Hawaiian or Pacific Islander 0% 0%
Two or more races 0% 0%
Ethnicity – UK 2007 2008
White – British 87% 86%
White – non British 5% 6%
Asian / Asian British 4% 5%
Other 4% 3%
TOTAL 100% 100%
   
Comparison data from 2000 US Census: 75% white, 4% Asian 13% Hispanic and 12% black (Figures don’t add to 100 due to the collection process in which people may respond in more than one category)
Comparison data from UK Office of National Statistics, Population by Ethnic Group, 2001:  92% White, 4% Asian, 4% Other
 
   

Age diversity

  US UK France Serasa  

Age analysis

2007

2008

2007

2008

2007

2008

2007

2008

Total

<25

6%

7%

9%

9%

3%

4%

n/a

17%

9%

25-39

48%

47%

61%

62%

51%

50%

n/a

61%

54%

40-55

38%

38%

26%

26%

41%

41%

n/a

20%

33%

>55

8%

8%

4%

4%

4%

4%

n/a

1%

5%

TOTAL

100%

100%

100%

100%

100%

100%

n/a

100%

100%



Evolution of the Number of Serasa Professionals with Disabilities

Year Professionals with Disabilities % employees
2005 92 4.2%
2006 97 4.1%
2007 106 4.3%


Training

  US* UK Serasa
Days training 7,750 5,760 66,780
Days per employee 1.4 1.5 28
Training investment $3.1m $4m $3.5m
Investment per employee $565 $2,000 $1,487

*does not capture training paid for from local budgets, and is therefore an understatement of the total.
† Captures all Serasa investment in Education, Development and Training
 

Serasa Internal Satisfaction Survey 2007 – Summary

Satisfaction reported against:  
Satisfaction on working at Serasa in general 92%
Well being factors 91%
Human development and management tools 88%
Confidence in the leadership system 83%
Work system 91%
Image of the company 99%
Organisational sphere 87%
Organisational vitality 81%
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