A message from our Chief Executive
At Experian we’re proud to be working in a field that delivers many benefits to society. Our extensive data resources and analytical skills provide one of the building blocks for growth in economies around the world, including many emerging markets. We help organisations to be more efficient and to gain insight into their marketplaces. We help individuals to have access to affordable credit and to make better decisions in managing their finances.
We’re not complacent though, because we recognise the down sides. We know that people overstretch themselves financially, that economies overheat; information falls into the hands of fraudsters and people worry about the sharing of their personal details. We take these issues very seriously. It is why we believe that empowering consumers, protecting the data we hold and reviewing our products from a social and ethical standpoint should be important priorities for us. These are the CR responsibilities that we have set for ourselves, along with our concern for the environment, for the communities we trade in and for our role as a major employer. Together; they form the basis of our CR strategy.
Our management team has helped to evolve this strategy and it is our objective to further embed these responsibilities firmly into the fabric of our business processes and to do this by the end of the current year.
At the same time, we want to put our skills and resources to greater use in society. That’s why we are developing forums to enable our people to come together to consider risks and social problems and to explore the kinds of solutions that Experian can uniquely provide.
In difficult economic environments, we feel that more, not less, focus should be placed on our corporate responsibilities. That means more money, more volunteering and more effort to consider social and ethical aspects in all our decisions.
Don Robert, Chief Executive Officer


