Experian’s Global Information Values and the Fair Information Values Assessment

Experian’s collection and use of information is guided by our Global Information Values. These values are applied within the cultural expectations and legal environment of the countries in which Experian operates.

Experian’s Global Information Values are:

• Balance: Experian strives to balance the interests of consumers with the business needs of customers to ensure both receive benefit from information use.
• Accuracy: Experian strives to ensure the information it collects and maintains is as accurate and up-to-date as possible and that the information is appropriate for its intended use.
• Security: Experian protects the information it maintains from unauthorised access or alteration.
• Integrity: Experian complies with all laws and applicable industry codes and operates its businesses in accordance with these information values.
• Communication: Experian communicates openly about the information it maintains, how it is used and seeks to inform consumers of their rights regarding the use of information.

In the US, the Global Information Values are the basis of a formal Fair Information Values Assessment that must be conducted before any new information collection or use will be approved. The Assessment ensures first that our Values are met and positions us subsequently to uphold all legal and security requirements. Information use that has successfully completed a Fair Information Values Assessment is then subject to Experian's stringent data security polices.

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