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Denise Comerlati Menoncello

“We have to make sure everyone is aware of their responsibilities around data and we take these responsibilities very seriously, but we used the cartoon characters and a theme for the week’s activities to add a bit of fun and make the message memorable. People are even looking forward to next year now!”

"" Denise Comerlati Menoncello
Information Security Manager
Serasa Experian
""

Case studies sectionCase studies

Our responsibility

To use and protect data properly, respecting all the relevant laws, helping evolve industry guidelines and new legislation and ensuring a culture of compliance with the high standards of integrity.


Data security is part of Experian’s culture. Whether it is implementing secure application development, or changing passwords regularly, or simply locking your screen when you get up from your desk, Experian’s people understand the importance of data security. Confidentiality, availability, and integrity are our watchwords.

This year we have further globalised our Information Security function, increasing our resilience by creating a consistent approach, simplifying procedures and instructions. Setting up our Global Security Steering Committee has given us a better insight and feedback from each region and business on the embedding of security strategy and the effectiveness of existing programmes.

Employee training and awareness on information security remains a top priority. Education, training week long programmes, email campaigns and, in Brazil, even cartoon characters, have all played their part and we make it a requirement that employees complete an annual review of data security practices.

Regionally there has been a focus on supporting the growth of our business both in reviewing information security risks and implementing robust infrastructures as we expand with new credit bureaux.

As well as making sure our data is secure, we play an important role in ensuring consumers’ best interests, as well as those of the business sector, are considered as country legislation governing data evolves. We’ve detailed developments in this section in Italy, Brazil, South Africa, Spain and India but our involvement is world-wide, in every country where we have a significant presence.

In recognition of our standards we’ve also won awards and industry registrations including a fifth consecutive year award from CIFAS, the UK’s anti-fraud body and the Payment Card Industry (PCI) standard in the US.

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